At Home Value we respect your privacy and are committed to protecting the personal data you provide. This Privacy Policy explains what information we collect, how we use it, and what your rights are.
1 Information we collect
We may collect the following information when you create a wholesale account, place an order, or contact us:
- Contact details: name, business name, email address, phone and mobile number.
- Business information: Tax ID/EIN, commercial and shipping addresses.
- Account information: sign-in credentials and notification preferences.
- Usage data: pages visited, searches, and activity within the catalog.
2 How we use your information
- To process registrations, orders, and support requests.
- To send you transactional messages (order updates and logistics alerts).
- To send you promotional and marketing messages via SMS or email, only if you have given consent.
- To improve our catalog, services, and platform security.
3 SMS messages and consent
If you agree to receive text messages (SMS), we will use the number you provide to send you transactional and/or promotional notifications according to the consent given. Marketing consent is not a condition of purchase. Message and data rates may apply, and message frequency may vary.
You can unsubscribe at any time by replying STOP to any message, or reply HELP for assistance. You can also update your preferences from your profile.
We do not sell or share your SMS consent data or opt-in information with third parties for marketing purposes.
4 How we share your information
We share data only with service providers that help us operate (for example, payment processing, email or SMS delivery) and when required by law. These providers may only use the data for the purposes we specify.
5 Security
We apply reasonable technical and organizational measures to protect your information. Passwords are stored encrypted and access to data is restricted.
6 Your rights
You may request access to, correction of, or deletion of your personal data, and withdraw your marketing consent at any time, by writing to hvmanager@birdviewmall.com.
7 Changes to this policy
We may update this Privacy Policy from time to time. We will post the current version on this page with the last updated date.
8 Contact
If you have questions about this policy, contact us at hvmanager@birdviewmall.com.